Access Statement - Aynsome Manor Hotel

Access Statement for the Aynsome Manor Hotel

The Aynsome Manor is a small family run country house hotel.On arrival to the property there is a gravelled car parking area for fifteen cars on the level. There are no steps leading to the front door. The Porch door is 39cms wide and the front door is 32cms wide.On the ground floor there is the dining room, bar and small lounge area. The dining room and bar door are 33cms wide. The public toilet is ten steps up a cantilever staircase.Bedrooms 1 - 8 are up 18 steps which are 14cms in depth.Bedrooms 9 - 13 on the second floor are up a further 13 steps which are 18cms in depth.Sadly we do not have any ground floor bedrooms or the facility of a lift.Help will always be offered with luggage.All rooms are equipped with direct dial telephone for outside calls, or to the main Reception which has a "night service" cover for emergencies. Telephone numbers for doctors and vet are available in the room folder. The mobile network coverage for this area can be unreliable.Menus can be printed in a larger font. We have a Loop Induction system for hard of hearing and can offer an extra bath support rail. All baths have hand held shower heads and a supply of anti slip mats. We can if required hire a wheelchair.If you require more assistance for evacuation in case of fire, please notify us on arrival and we will ensure you are evacuated safely. e.g. hearing or sight impairment.Dogs are welcome in the hotel except public rooms.With the nature of a 400 Hundred year old building and conservation issues, mean that it is impossible to make the first and second floors fully accessible.We request that anyone wishing to make a booking or enquiry, inform us of any special needs or disabilities that they may have in order for us to meet any personal requirements.Although we have tried to be as accurate and include as much detail as we can in our Access Statement, we are always willing to give information on any aspect of the hotel if this statement does not answer your particular query.